Terms & Conditions

We are an animal friendly park, but reserve the right to refuse entry to any animal about which we have concerns.

Reservations are accepted subject to receipt of deposit. Payment in full is to be made on arrival, and no refunds will be issued for early departure, unless under special circumstances. (Minimum booking requirements – number and duration – may apply in busy periods). Payment by Cash, Master Card, Visa and direct credit accepted.

Deposit Policy
A deposit of one night’s tariff is required to secure a reservation. Where Master/Visa Card details are supplied, the card details will be validated, and first nights tariff may be charged. In the event of non-arrival or cancellation as below the card will be charged the appropriate balance. We accept cash, bank cheque, Master Card/Visa, EFTPOS and direct credit.

Cancellation Policy
Cancellations may incur a NZ$20.00 fee to cover administration costs. If a cancellations is made less than 10 days prior to check-in date, the deposit will be refunded only if we are able to re-let the accommodation /site, and may be subject to a $20.00 administration fee. Credit cards will be charged any fees owed. Special Christmas conditions : Cancellations made within 5 days of the reservation during the peak period of Christmas – 24 December to 31 January – may be subject to a non-refundable deposit. Management reserves the right to alter all terms, conditions and fees at their discretion.

PO Box 2 Mangawhai | 41 Blackswamp Road, Mangawhai, New Zealand | Ph/Fax +64 9 431 4825 | Email : office.riverside@xtra.co.nz